REL1002F: ORA-01403 No Data Found When Opening Module (Doc ID 1948133.1)

Last updated on NOVEMBER 25, 2014

Applies to:

Oracle Health Insurance Claims Management - Version 10.13.3.1 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.13.3.1 version, Usage

When attempting to enter module REL1002F directly from ZRG2202F,
the following error occurs.

ERROR
-----------------------
ORA-06502 PL/SQL numeric or value error ORA-01403: No data found.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Take a finalized policy in ZRG2202F
2. Modify policy
3. Go to tab Insured members
4. Add insured member by going directly to REL1002F
5. Error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users must use a work-around for adding new members to a policy.

Cause

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