Why Trouble Ticket Creation Time does not Match Times in the Database, including Summertime ?
(Doc ID 1948771.1)
Last updated on AUGUST 19, 2019
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
Question on why the Creation time of the trouble tickets does as not match with time in the database.
Table Trouble_Ticket used by BO (Bussiness Object) makes the report is two hours in advance, this occurs across open tickets.
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