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User Gets an Error and is Kicked Out of P6 When a Second User Logs in: "Event Code AVAA0-1075-6" or "Your User Session Has Expired. Please Talk to Your Administrator About Changing Your Timeout Settings." (Doc ID 1948859.1)

Last updated on APRIL 05, 2018

Applies to:

Primavera P6 Professional Project Management - Version 8.3 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

When one or more users are logged in, and another user logs in, one of the following errors is shown to the existing users before being booted out:

ERROR
-----------------------

An application event has been intercepted. Please note the event code for reference. Event code AVAA0-1075-6

or

Your user session has expired. Please talk to your administrator about changing your timeout settings.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log in User A
  2. Log in Users B, C
  3. User A gets error and booted from application

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, multiple users cannot use P6 at the same time.

Changes

 

Cause

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