Convergence: Fails to Send Email Messages to Addresses When Display Name Contains a Comma (Doc ID 1948951.1)

Last updated on JANUARY 20, 2015

Applies to:

Oracle Communications Convergence - Version 3.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Convergence 3.0.0.1.0 (aka Convergence 3 patch 1)

If a contact has been added using mobile device ( eg. with NotifyLink), and if you use Convergence to compose an email using this contact, it adds a comma between firstname and lastname causing it to generate an error "unknown or invalid email address".

Cause

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