Tax Events Not Created Properly In Case Of Old Written-off Accounts (Doc ID 1949091.1)

Last updated on DECEMBER 09, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

When posting a partial payment on a written-off account, it does write-off reversal and allocates the payment to the account. And then based on the due remaining on the account, it does write-off the account again.
When the write-off is done this time, the tax and charge events corresponding to the write-off item are created. But the tax event for the write-off item does not match with the tax items which are written-off.

Steps to reproduce :

 1. Create an account having cycle time taxes., MCF $100, tax $10
 2. Move the pvt to end of the month and bill it.
 3. Writeoff the account such that /event/billing/writeoff/billinfo contains -100 and /event/billing/writeoff/tax_billinfo -10
 4. Do a partial payment($50) on the account such that it is allocated to the charge item only.
 5. Check the re-writeoff events.
 6. The re-writeoff events should have correct amount in the balance impact, i.e. the tax and charge amount shouldhave correct values ie -10 and -50 respectively.

 

Cause

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