Unable To Complete CR Picking When User Inputs Values Into 'To Child Container' Field And Hits F4 (Doc ID 1949127.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Warehouse Management System - Version 13.2 and later
Information in this document applies to any platform.

Symptoms

Pressing F4 during CR picking, after the user inputs a generic container ID into field 'Child To Container', displays following error repeatedly and the user is unable to complete the case picking.

Error:
---------
'The picked amount differs from that on pick directive'.

Steps to Reproduce:
------------------------------
1. Setup SCP parameter 'labeled_picking' to 'N' and parameter 'labeled_reserve' to 'N'.
2. Create Stock order for Item which is in a storage location.
3. Distribute the order to wave such that CR-picks are created to replenish item from storage to unit forward pick location.
4. Print the wave.
5. Start CR picking using 'Pick without a Pick Package'.
6. Enter a generic container ID in the 'Child To Container' field and press F4.
7. Notice the message, 'The picked amount differs from that on pick directive'.
8. Choose No and the user is taken back to the previous screen.
9. Enter a different generic container ID in the 'Child To Container' field and press F4.
10. Note the same message appears again, 'The picked amount differs from that on pick directive'.
11. Choose No and the user is taken back to the previous screen again.
12. Enter a different generic container ID in the 'Child To Container' field.
13. Press the keyboard tab key instead of F4 and note that the operation is successful.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms