Installation Failed at Step 26 with ORA-27038: created file already exists

(Doc ID 1949334.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Install, Migration, Upgrade

When attempting to perform a new Install Oracle Configuration Controls Governor (CCG),
the following error occurs.

ERROR
-----------------------
Process: Creating the CCG Home Data Tablespace ...
Message: Critical step failed. Step: 26 failed with RC = 1. Error Text = PgmProcessor: Error returned from external program.
return code=1


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download the CCG installer.
2. Run the Installer.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot install CCG and Proceed with the investigation

Cause

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