My Oracle Support Banner

Installation Failed at Step 26 with ORA-27038: created file already exists (Doc ID 1949334.1)

Last updated on SEPTEMBER 12, 2019

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.


On : 5.5.1 version, Install, Migration, Upgrade

When attempting to perform a new Install Oracle Configuration Controls Governor (CCG),
the following error occurs.

Process: Creating the CCG Home Data Tablespace ...
Message: Critical step failed. Step: 26 failed with RC = 1. Error Text = PgmProcessor: Error returned from external program.
return code=1

The issue can be reproduced at will with the following steps:
1. Download the CCG installer.
2. Run the Installer.

The issue has the following business impact:
Due to this issue, users cannot install CCG and Proceed with the investigation


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.