ReSA SA_TRAN_HEAD Has Positive Value When Tender Values Are Negative For Returns

(Doc ID 1949625.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Retail Merchandising System - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

Application populates SA_TRAN_HEAD with positive value when tender values are negative for returns.

Steps To Recreate:

1. Create return transaction in ORPOS.
2. Process RTLOG file into ReSA.
3. Note that the transaction is added to the SA_TRAN_HEAD and SA_TRAN_TENDER tables but the SA_TRAN_HEAD.VALUE is positive and the tender amount is negative.

Cause

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