Person Search By ID Type/ID Value Not Working As Expected.
(Doc ID 1949710.1)
Last updated on SEPTEMBER 23, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]Information in this document applies to any platform.
Goal
The search is being carried out in the following way :
Main Menu-->Customer Information-->Person Search
Search result not getting the exact result for this particular ID Type (NMI).
Tried checking for another ID Type in the system. It seems to be working for that ID Type.
Solution
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In this Document
| Goal |
| Solution |
| References |