ReSA 12.0 Form Fails With Error "No Records Match the Specified Criteria" (Doc ID 1949784.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Sales Audit - Version 12.0.10 to 12.1 [Release 12.0]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Sales Audit (ReSA) 12.0.x, the following error is shown when opening the Sales Audit screen:

 

Steps to Reproduce:

  1. Log in to Retail Merchandising System (RMS)
  2. Navigate to Action → Sales Audit → Store Close/Audit screen
  3. Select Edit from action

Cause

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