Unable To Reprint Gift Receipt for Commerce Anywhere Order Transaction
(Doc ID 1950654.1)
Last updated on DECEMBER 17, 2020
Applies to:Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.
In Oracle Retail Point Of Service (ORPOS), we are unable to reprint a gift receipt for an XChannel delivery order transaction.
Steps to Reproduce:
- Create a new XChannel order for delivery (ship to customer).
- After transaction is completed, try to reprint gift receipt from reprint options.
- Gift Receipt button is disabled.
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