COHORT: Users Encounter 'Must Purchase Cohort Explorer to Use' Message and Menu Selections are Grey When Accessing Cohort Explorer 3.0.2

(Doc ID 1950770.1)

Last updated on DECEMBER 11, 2015

Applies to:

Oracle Health Sciences Cohort Explorer - Version 3.0.2 and later
Information in this document applies to any platform.


Cohort Explorer version 3.0.2,

When users try to use Cohort Explorer, all the top level icons are greyed out:

Cohort Query
Cohort Viewer
Single Patient Viewer
and Genomic Query

ALSO, users are encountering the following error message:

'Must Purchase Cohort Explorer to Use'.



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