Confirming Proper MWM/ORS v2 Time Zone Setup And Time Zone Related Troubleshooting
(Doc ID 1950791.1)
Last updated on MAY 06, 2021
Applies to:
Oracle Real-Time Scheduler - Version 2.1.0 and laterOracle Utilities Mobile Workforce Management - Version 2.0 and later
Information in this document applies to any platform.
Purpose
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
MWM - Oracle Utilities Mobile Workforce Management
ORTS/ORS/ERTS - Oracle Real-Time Scheduler
UI - User Interface
Consistency among several system parameters is essential for correct handling of time values in MWM/ORS. Incorrect time zone setup can lead to inaccurate scheduling results, incorrect time display on Activity screens, incorrect Gantt chart displays, faulty daylight saving time shift or internal errors similar to:
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Application Time Zone |
Database Time Zone |
Server Time Zone |
| User Time Zone |