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Confirming Proper MWM/ORS v2 Time Zone Setup And Time Zone Related Troubleshooting (Doc ID 1950791.1)

Last updated on JUNE 03, 2024

Applies to:

Oracle Real-Time Scheduler - Version 2.1.0 and later
Oracle Utilities Mobile Workforce Management - Version 2.0 and later
Information in this document applies to any platform.

Purpose

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
ORTS/ORS/ERTS - Oracle Real-Time Scheduler
UI - User Interface

 

Consistency among several system parameters is essential for correct handling of time values in MWM/ORS.  Incorrect time zone setup can lead to inaccurate scheduling results, incorrect time display on Activity screens, incorrect Gantt chart displays, faulty daylight saving time shift or internal errors similar to:

  

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Application Time Zone
 
Database Time Zone
 
Server Time Zone
 User Time Zone

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