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Unable to create new MetaSolv Solution user after upgrading to Oracle Database (Doc ID 1950843.1)

Last updated on OCTOBER 13, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
*** Reviewed for relevance on 05-MAY-2019 ***


MetaSolv Solution version 6.2

An "ORA-01932: ADMIN option not granted for role 'WOTSTWTWWOO'" is thrown when attempting to create a new user in the application.  This behavior started to occur after upgrading the Oracle database from to

Error text in GUI

1. Administration

2. Security Users and Groups

3. Right click on Users folder and select New > User...

4. Enter the required information and select OK (error is thrown)

Business Impact
Due to this issue, new users cannot be created in the application.



The Oracle database used by Oracle Communications MetaSolv Solution was upgraded to from 11.2.0.X to



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