Tasks Stuck In Queued For Dispatch After Assignment Canceled
(Doc ID 1950853.1)
Last updated on MARCH 25, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 220.127.116.11 to 18.104.22.168.0 [Release 2.0 to 2.2]
Information in this document applies to any platform.
Bundled Task 1234 was in Dispatched state while 5678 encountered a problem and was stuck in Queued for Dispatch after assignment canceled. In the smauto log, this assignment is undispatched, and then another assignment is dispatched right away again. The new dispatched one is not picked up by MWM for some reason.
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