Getting Message: "Unsupported File Format" When Trying to View Catia V5-6 R2014 (R24) Files (Doc ID 1951031.1)

Last updated on DECEMBER 18, 2015

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 20.1.0 to 20.2.3 [Release 20.1.0 to 21.0]
Oracle AutoVue Electro-Mechanical Professional - Version 20.1.0 to 20.2.3 [Release 20.1.0 to 21.0]
Oracle AutoVue 3D Professional Advanced - Version 20.1.0 to 20.2.3 [Release 20.1.0 to 21.0]
Information in this document applies to any platform.

Symptoms

When using AutoVue and trying to view a CATIA Version 5-6 Release 2014 file the following message displays in AutoVue:

"Unsupported File Format"

Steps to reproduce:

  1. Try to open a CATIA V5-6 R2014 file using AutoVue.
  2. Notice the message.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms