My Oracle Support Banner

Duplicated Shift Shows Planned In MWM But Is Completed In The Scheduler (Doc ID 1951285.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.5 to 2.1.0.6 [Release 2.1]
Information in this document applies to any platform.

Symptoms


A shift was duplicated after the crew accidentally completed the shift. On the Gantt the shift shows up, but no activities get assigned.

The shift was completed in ORS, but shows Planned in MWM.

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.