Sync Request Is Not Created For Return Assignment If MCP Is Off-line (Doc ID 1951931.1)

Last updated on DECEMBER 15, 2014

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.5 to 2.2.0.1.1 [Release 2.1 to 2.2]
Information in this document applies to any platform.

Symptoms

A Sync request is not created for a returned assignment if the MCP is off-line.


1. The Assignment of the activity is moved to a Return State.
2. NO Sync Message is generated.


Cause

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