RTLog Issue: Department Level Coupon ID is not Populating in "Coupon Number" Field (Doc ID 1952058.1)

Last updated on NOVEMBER 13, 2015

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point Of Service (ORPOS) 14.0.x, the Department level coupon number is not populating in the "Coupon Number" field in RTLog for discount rules in which the source coupon's department is different than the target department.

Prerequisite: BuyNofXgetYatZ%off rule exists such that source coupon's department is different than the target department.

Steps to Reproduce:

  1. Ring item from target dept.
  2. Ring store coupon from source dept.
  3. Note discount is applied on target item.
  4. Cash tender to complete transaction.
  5. Observe RTLog generated does not populate the coupon number field.

Cause

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