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User Is Unable to Approve Audit Object With Error 'Node (50465 , 1048) Does Not Exist in the Cache' (Doc ID 1952170.1)

Last updated on OCTOBER 03, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.2.2.6 to 9.2.2.7 [Release 9.2.0.0]
Information in this document applies to any platform.

Symptoms

When attempting to approve Audit and Inspection class object, the following error occurs.

Error
Node (50465 , 1048) does not exist in the cache

Steps
The issue can be reproduced at will with the following steps:
1. User xxxx logs in to Agile Web Client
2. Open the problematic Audit object - the login user is the approver of this object
3. Click Approve button
4. Error message; Node (50465 , 1048) does not exist in the cache


Cause

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