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Missing CCS EDRs in the CCS EDR Viewer due to "ccsCDRLoader(28698) ERROR: Flush: INSERT: ORA-14400: Inserted Partition Key Does Not Map To Any Partition" (Doc ID 1952268.1)

Last updated on JULY 11, 2018

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.1 and later
Information in this document applies to any platform.

Symptoms

The problem is that Charging Control Services' (CCS) Event Data Records (EDRs) are not displayed in the CCS EDR Viewer, despite being present in the EDR flat files.

It is expected that all CCS CDRs should be displayed in the GUI.

ccsCDRLoader records the following ERROR on the log files:

Nov 11 10:13:39.939333 ccsCDRLoader(28698) ERROR: flush: INSERT: ORA-14400: inserted partition key does not map to any partition
Nov 11 10:13:39.939607 ccsCDRLoader(28698) ERROR: Plugin 'CDRStoreDBPlugin' failed when flushing

When this error occurs, the remainder of the EDRs in the same file as the erroneous EDR are lost.

Cause

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In this Document
Symptoms
Cause
Solution
References


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