Subclass and Class Forms Produce Misleading Error Message Upon Clicking Cancel Button

(Doc ID 1952348.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.0.6 and later
Information in this document applies to any platform.


The cancel button is giving a misleading error message and does not allow the user to escape the screen for both subclass and class forms.

Steps to Reproduce:

  1. Open class form.
  2. Create a new class under any existing department.
  3. Click on Add button when creating a new class.
  4. Enter any class ID and do NOT enter class description.
  5. Click on Cancel.  Continuously a message appears: 'Please enter a description'; user cannot escape the screen.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms