Subclass and Class Forms Produce Misleading Error Message Upon Clicking Cancel Button (Doc ID 1952348.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.0.6 and later
Information in this document applies to any platform.

Symptoms

The cancel button is giving a misleading error message and does not allow the user to escape the screen for both subclass and class forms.


Steps to Reproduce:

  1. Open class form.
  2. Create a new class under any existing department.
  3. Click on Add button when creating a new class.
  4. Enter any class ID and do NOT enter class description.
  5. Click on Cancel.  Continuously a message appears: 'Please enter a description'; user cannot escape the screen.

Cause

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