Substitute Items Are Allowed For Matching Even If the Cost and Quantity Are Different (Doc ID 1953513.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Retail Invoice Matching - Version 13.1.5.1 to 13.2 [Release 13.1 to 13.2]
Information in this document applies to any platform.

Symptoms

Substitute items are allowed for matching even if the cost and quantity are different.


Steps to Reproduce:

  1. Create a shipment with a substitute item on it, and make the item a different cost and quantity. (Make sure there are additional items on the receipt that you do receive.)
  2. Do not receive the substitute item on the shipment.
  3. Create an invoice with the substitute item on it.
  4. Run automatch to cost match the item on the shipment.
  5. Go to the detail matching screen and pull up your invoice and shipment.
  6. Note that you can put the substitute item together with any other item, even if it is out of tolerance; the detail match button highlights.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms