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P6 EPPM Install Hangs At 61% and Log Shows: "INFO: Insert the Diskette That Contains the Batch File and Press Any Key When Ready" (Doc ID 1953576.1)

Last updated on AUGUST 21, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Microsoft Windows x64 (64-bit)


On : version, Other

When attempting to install P6 EPPM Web 8.4.0,
the following error occurs.


The Oracle Universal Installer appears to hang. In the log for the install session the error that appears is:

The issue can be reproduced at will with the following steps:
1. Launch Oracle Universal Installer to install P6 EPPM
2. Choose various options as per the installation document
3. While waiting for the installation to finish notice that the Oracle Universall Installer appears to hang

The issue has the following business impact:
Due to this issue, users cannot install P6 EPPM.


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