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Synchronization Queue Data Manager Is Not Queuing Message (Doc ID 1954442.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.


Enabled balance monitoring for credit threshold breach/below notifications and publish them in Oracle queues.

Here are the steps followed:
1. Installed Sync DM AQ
2. Configured em_pointer in CM pin.conf
3. Configured payload config in eai_js for credit threshold business event definition.
4. Created a queue (PIN_THRESHOLD_QUEUE)
5. Configured dm_aq to get only credit threshold business events.

When credit threshold event is published, checked the queue, there was no message in it. Checked all relevant logs files (cm, eai_js, dm_aq), the event was pass on from each process successfully.


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