Duplicate Layaway Number Generated With Different Customer ID

(Doc ID 1954468.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Retail Point-of-Service - Version 13.3 to 14.0 [Release 13.3 to 14.0]
Information in this document applies to any platform.


In an Oracle Retail Point of Service (ORPOS) a duplicate layaway number was found in the database associated with a different customer ID.


1. Customer A has a layaway transaction with a balance due.
2. Customer B has a layaway transaction with a balance due.

Steps to reproduce:

1. Scan the layaway number of Customer A to complete it.
2. Note that the system retrieves the layaway information for Customer B.




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