ERR_EVENT_ORDER_MISSING_IN_MEMORY_PROFILE For Existing /profile/event_ordering
Last updated on DECEMBER 26, 2014
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 7.3.1 to 7.5.0]
Information in this document applies to any platform.
On a customer production environment, with Out of Order feature being enabled, it was seen that the Rating Pipelines stop unexpectedly after throwing an error "ERR_EVENT_ORDER_MISSING_IN_MEMORY_PROFILE".
The following behavior was noted for some of these affected subscriber accounts :
- The first CDRs are rated correctly, without a record 850 (they are also loaded successfully by the pin_rel utility)
- At some point, a CDR is rated with a record 850, which contains a /profile/event_ordering line with a poid set to -1 (it is loaded successfully by the pin_rel utility)
- At this point, the Rating Pipeline logs an error message and stops rating any further CDRs
- See below snippet of the error in the pipeline log :
04.12.2013 20:03:11 su1566 ifw IFW CRITICAL [T:109] 00446 - (ifw.Pipelines.RATING_POSTPAID31.TransactionManager) ERR_COMMIT_TRANSACTION | Module 'ifw.Pipelines.RATING_POSTPAID31.Functions.FP_EndRating.FunctionPool.EventOrder.Module' failed to commit transaction '971'.
04.12.2013 20:03:13 su1566 ifw IFW MAJOR [T:109] 00332 - (ifw.Pipelines.RATING_POSTPAID31) ERR_NOT_USABLE | The object 'ifw.Pipelines.RATING_POSTPAID31.TransactionManager' is not usable.
04.12.2013 20:03:13 su1566 ifw IFW CRITICAL [T:109] 00440 - (ifw.Pipelines.RATING_POSTPAID31.TransactionManager) ERR_TAM_ABORT_REQUESTED | Abort requested for transaction manager 'ifw.Pipelines.RATING_POSTPAID31.TransactionManager'.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms