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Creating a default character layout for DCM results in error : '79940: Completed with RECEIVE_FAILED status' (Doc ID 1954907.1)

Last updated on JULY 17, 2018

Applies to:

Oracle Clinical - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms

 When submitting the default character layout, the process fails and OC shows the following message:

79940: Completed with SUBMIT_FAILED status - Batch job Id ##


The windows backend server shows the following errors in the psub's log file:

Error in submitting job SECBUG:Logon failure: unknown user name or bad
password.
ERROR:Failed to submit job 71 in batch
Waiting to receive message from client....



The Windows event security log on the backend server show the following error:

Logon Failure:
Reason: Unknown user name or bad password

Changes

 Issue occurs as part of Installation/Configuration of Oracle Clinical 4.6 application.

Cause

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