Balance Group Getting Locked Resulting In Restart Of The System
Last updated on JANUARY 30, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 7.3.1 to 7.5.0]
Information in this document applies to any platform.
While cancelling a product with PCM_OP_SUBSCRIPTION_CANCEL_PRODUCT, the opcode is trying to lock all the balance groups belonging to the account. So, if many products belonging to different balance groups of same account are cancelled in parallel, heavy locks are being created in DB .
The following query is identified as the one creating the locks:
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