My Oracle Support Banner

OFSAAI Upgrade Fails or Hangs After Checking Disk Space (Doc ID 1955167.1)

Last updated on APRIL 01, 2021

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)


When installing an Oracle Financial Services Analytical Applications (OFSAA) Infrastructure interim release like version 7.3.3 or 7.3.5, the installation fails or hangs just after checking disk space.  See two examples below.

When upgrading to OFSAA Infrastructure 7.3.3, the following error occurs after running

  OFSAAI Upgrade Started
Performing precheck
[LOG] Starting up.....
Current Patch Version :
Testing Atomic Schemas DB Connections
CREATE SYNONYM privilege exists on ATOMIC atomic schema
Checking disk Space...
Available free disk space in OFSAAI HOME mount is 94554 MB.
Error in OFSAAI Upgrade : java.lang.NullPointerException
 OFSAAI Upgrade Failed due to some Errors, Files RollBack Started
Files Rollback Started...
OFSAAI Home BackUp not taken
Files Rollback Ended...
Exception in thread "main" java.lang.NullPointerException
  at ApplyPatch.endUpdate(
  at ApplyPatch.update(
  at ApplyPatch.main(

The error causes the OFSAAI 7.3.3 installation to fail.

When upgrading to OFSAA Infrastruture 7.3.5, the installation hangs when executing  The following is at the end of the installation log:

[OFSAAIUPDATE] [2015-04-09 11:33:17,925] ----------------------
[OFSAAIUPDATE] [2015-04-09 11:33:17,925] Checking disk Space...
[OFSAAIUPDATE] [2015-04-09 11:33:17,925] ----------------------
[OFSAAIUPDATE] [2015-04-09 11:33:19,230] Available free disk space in OFSAAI HOME mount is 7923 MB.
[OFSAAIUPDATE] [2015-04-09 11:33:20,707] Required disk space is available, proceeding with installation
[OFSAAIUPDATE] [2015-04-09 11:33:20,708] ----------------------------------------------------------------
[OFSAAIUPDATE] [2015-04-09 11:33:20,838] PATCHAPPLY_DETAILS table already present
[OFSAAIUPDATE] [2015-04-09 11:33:20,861] OFSAAI Home BackUp Started, Please wait...
[OFSAAIUPDATE] [2015-04-09 11:33:20,869] Time : Thu Apr 09 11:33:20 EDT 2015

The installation never moves past this point.  It is stuck.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.