OFSAAI Upgrade Fails or OFSAAIUpdate.sh Hangs After Checking Disk Space (Doc ID 1955167.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.3.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

When installing an Oracle Financial Services Analytical Applications (OFSAA) Infrastructure interim release like version 7.3.3 or 7.3.5, the installation fails or hangs just after checking disk space.  See two examples below.

When upgrading to OFSAA Infrastructure 7.3.3, the following error occurs after running OFSAAIUpdate.sh:

===================================================================================
  OFSAAI Upgrade Started
===================================================================================
Performing precheck
[LOG] Starting up.....
Current Patch Version : 7.3.2.7.0
Testing Atomic Schemas DB Connections
CREATE SYNONYM privilege exists on ATOMIC atomic schema
----------------------
Checking disk Space...
----------------------
Available free disk space in OFSAAI HOME mount is 94554 MB.
Error in OFSAAI Upgrade : java.lang.NullPointerException
====================================================================
 OFSAAI Upgrade Failed due to some Errors, Files RollBack Started
====================================================================
Files Rollback Started...
OFSAAI Home BackUp not taken
Files Rollback Ended...
Exception in thread "main" java.lang.NullPointerException
  at ApplyPatch.endUpdate(ApplyPatch.java:1901)
  at ApplyPatch.update(ApplyPatch.java:1614)
  at ApplyPatch.main(ApplyPatch.java:174)

The error causes the OFSAAI 7.3.3 installation to fail.

When upgrading to OFSAA Infrastruture 7.3.5, the installation hangs when executing OFSAAIUpdate.sh.  The following is at the end of the installation log:

[OFSAAIUPDATE] [2015-04-09 11:33:17,925] ----------------------
[OFSAAIUPDATE] [2015-04-09 11:33:17,925] Checking disk Space...
[OFSAAIUPDATE] [2015-04-09 11:33:17,925] ----------------------
[OFSAAIUPDATE] [2015-04-09 11:33:19,230] Available free disk space in OFSAAI HOME mount is 7923 MB.
[OFSAAIUPDATE] [2015-04-09 11:33:20,707] Required disk space is available, proceeding with installation
[OFSAAIUPDATE] [2015-04-09 11:33:20,708] ----------------------------------------------------------------
[OFSAAIUPDATE] [2015-04-09 11:33:20,838] PATCHAPPLY_DETAILS table already present
[OFSAAIUPDATE] [2015-04-09 11:33:20,861] OFSAAI Home BackUp Started, Please wait...
[OFSAAIUPDATE] [2015-04-09 11:33:20,869] Time : Thu Apr 09 11:33:20 EDT 2015

The installation never moves past this point.  It is stuck.

Cause

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