ReIM Posting for RCA Data Fails with "Unable to Retrieve Segment" Error (Doc ID 1955300.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Retail Invoice Matching - Version 13.2.7 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Invoice Matching (ReIM) 13.2.7, when attempting to resolve a cost discrepancy through a Receiver Cost Adjustment (RCA), the following error occurs:


Steps to Reproduce:

  1. Create a Purchase Order (PO).
  2. Ship/Receive the whole PO.
  3. Create an invoice and ensure invoice cost > receipt cost. Do not change quantity.
  4. Run automatch.  (Result: Unresolved match)
  5. Resolve all items using invoice cost RCA.
  6. Run reimrollup.
  7. Run reimposting.
  8. Error appears:  "Unable to retrieve segments for Account Type RCA for docId XXXX for code YYYY for set of books ZZZ"

Cause

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