Error Processing Receiving Message from RMS in SIM: 'ORA-01403: no data found returned by program unit ORDER_CALC_SQL.ITEMLOC_COST_RETAIL' (Doc ID 1955662.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.1.1 to 13.1.9 [Release 13.1]
Information in this document applies to any platform.

Symptoms

While receiving extra items in Store Inventory Management (SIM), when the message flows to Retail Merchandising System (RMS) and the application tries to process it, the message falls into RIB_MESSAGE table with the following error:


Steps to Reproduce:

1. Create an import Purchase Order (PO) by having an external supplier.
2. Include one or more items from the supplier.
3. Approve the PO in RMS.
4. Fully receive the PO in SIM and add an extra item (not initially present in the original PO).
5. Check RMS hospital for a new Receiving message.

Cause

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