Department Upcharges Not Defaulting to Items Created via XItem (Doc ID 1955944.1)

Last updated on APRIL 19, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.2.8 and later
Information in this document applies to any platform.

Symptoms

Department Upcharges are not defaulting to Items created via xItem.

Steps to reproduce:
1. Confirm a US Warehouse Exists or create one.
2. Confirm a non-US Store Exists (like Canada) or create one.
3. Create Dept level Upcharge from US Warehouse to non-US Store (like Canada) for one department.
4. Create xitem, xloc, etc messages for the Department with Upcharges and send the messages to RMS via RIB.
5. Query item_chrg_head and item_chrg_detail and notice that the upcharges were not attached to the item.

Note: If Department level Upcharges exist and an Item is manually created in RMS the upcharges correctly default to the item, but they do not default when interfaced via the RIB and xITEM.

Cause

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