Corrective Billing Does Not Call PCM_OP_BILL_POL_SPEC_BILLNO For Bill Number Format Customizations (Doc ID 1955970.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : BRM 7.5.0.6.0 version, Core Billing

ACTUAL BEHAVIOR
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Corrective Billing does not call PCM_OP_BILL_POL_SPEC_BILLNO for bill number format customizations

The corrective billing process by-passes the PCM_OP_BILL_POL_SPEC_BILLNO where one has customization to control the bill number format. One would want the bill numbers to use the default sequence and also match the same format as the original bill. There also does not appear to be a place where one can intercept the process to make the changes until the bill is created.

EXPECTED BEHAVIOR
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Corrective Billing calls PCM_OP_BILL_POL_SPEC_BILLNO so that one can perform bill number format customizations.

STEPS
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1) select the bill on the balances tab in customer center
2) Select the "Actions" drop down menu and choose "Produce Corrective Bill"
3) Click on the "Produce" button


Cause

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