Partner Screen Values Are Incorrect When Performing Payment Drawdown (Doc ID 1956141.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Trade Management - Version 14.0 to 14.0.2 [Release 14.0]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Trade Management (RTM), the Partner screen values are incorrect when we perform Payment Drawdown after creating a Letter of Credit (LC).


Steps to Reproduce:

  1. Create a Partner.
  2. Create a Letter of Credit using the partner created.
  3. Create an order and attach the LC created above.
  4. Confirm the LC.
  5. Try to make Drawdown.
  6. Note that Partner screen values are incorrect, in particular the Open Line of Credit field (i.e., instead of reducing the Open Line of Credit amount by subtracting the Outstanding Line of Credit value, the amount is being added with drawdown amount).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms