My Oracle Support Banner

ORPOS Allows Redemption of the Same Store Credit Multiple Times (Doc ID 1956490.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Point-of-Service - Version 14.0 to 14.1.2 [Release 14.0 to 14.1]
Information in this document applies to any platform.


In Oracle Retail Point of Service (ORPOS), it is possible to redeem the same Store Credit multiple times.

Steps to Reproduce:

  1. Perform a return with/without a receipt.                                           
  2. Issue a store credit for the returned transaction.                                  
  3. To redeem store credit, click on F9/More on Sale screen and click on F8/Redeem button.
  4. Click F3/Store Credit to redeem issued store credit.                              
  5. Enter amount of store credit.                                                      
  6. Enter store credit number and complete the transaction.                            
  7. Repeat steps 3 to 6 with the same store credit number.  The POS application will allow you to redeem it multiple times without any validation.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.