ORPOS Allows Redemption of the Same Store Credit Multiple Times (Doc ID 1956490.1)

Last updated on MARCH 20, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.0 to 14.1.2 [Release 14.0 to 14.1]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), it is possible to redeem the same Store Credit multiple times.


Steps to Reproduce:

  1. Perform a return with/without a receipt.                                           
  2. Issue a store credit for the returned transaction.                                  
  3. To redeem store credit, click on F9/More on Sale screen and click on F8/Redeem button.
  4. Click F3/Store Credit to redeem issued store credit.                              
  5. Enter amount of store credit.                                                      
  6. Enter store credit number and complete the transaction.                            
  7. Repeat steps 3 to 6 with the same store credit number.  The POS application will allow you to redeem it multiple times without any validation.

Cause

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