Not Able To Update The MSISDN In ECE Cache Using PCM_OP_CUST_UPDATE_SERVICES (Doc ID 1956491.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.2.0 to 11.2.0.4.0 [Release 11.2.0]
Information in this document applies to any platform.

Symptoms

Executing PCM_OP_CUST_UPDATE_SERVICES, the MSISDN (Telephone Nr.) gets updated in BRM database (service_alias_list_t.name) as expected.

The same is not updated into the ECE cache. In CustomerUpdater.log we are getting a warning like: "the service login request is rejected". E.g.


Cause

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