Returns To Vendor Cannot Be Found When Vendor Status Is Inactive

(Doc ID 1956677.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2.4 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.


A number of Returns to Vendor (RTV) were created for a supplier, then that supplier's status was changed to inactive.  With this change in status of vendor, the users cannot view RTVs on the RTVFIND form.

Steps to Reproduce:

  1. Create an RTV for supplier whose status is active "A".
  2. Change supplier status to inactive "I".
  3. Go to [rtvfind] form.
  4. Select view mode; enter number of created RTV.
  5. Message "supplier is inactive" appears and RTV details are not retrieved.




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