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Issue about SSN (Social Security Number ) search (Doc ID 1957134.1)

Last updated on JULY 18, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
SSN - Social Security Number
CCB/CC&B - Oracle Utilities Customer Care and Billing

(1) Search the SSN on Control Central with an ID.
(2) Multiple person records are returned. One of them is correct person. The others are not correct.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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