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Issue about SSN (Social Security Number ) search (Doc ID 1957134.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

(1) Search the SSN on Control Central with an ID.
(2) Multiple person records are returned. One of them is correct person. The others are not correct.

Cause

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