What Does Convergence Use For Secondary Sort Criteria In Mail-Grid View?
(Doc ID 1957322.1)
Last updated on AUGUST 20, 2019
Applies to:Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.
When you sort by Sender/From in Convergence, what does it use for the secondary sort criteria?
A user may sometimes select a column in the Convergence mail-grid view by which to have their mailbox sorted and displayed. For example, by date,subject, or sender. In some cases, a user may find that if they sort by one column, like Sender/From, the messages received by that sender are not then sorted themselves.
For example, the user may select sender/from and expect the following display order:
Why would it not sort by Date, second, after first sorting on the requested sender/from part? Can I make one column act as a secondary sort criteria if I click that column header in the right order with the other column header? For example, can I select the date column and then the sender/from column to make it sort by sender/from and then date?
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