My Oracle Support Banner

Revisions Can Be Corrupted By Special Characters Due To A Wrong Modification Detection (Doc ID 1957679.1)

Last updated on FEBRUARY 15, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

When a revision order is submitted, OSM is compensating the base order by triggering functions in REDO mode for order items that didn’t undergo any changes.

For example: An acquisition order is submitted with 3 supply chain products. Before the products are delivered, the client decides to modify an attribute on one of the products. The two remaining products are unchanged but OSM detects that the attribute “Date d’acquisition” was newly created on those products whereas it was included in the base order.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.