Revisions Can Be Corrupted By Special Characters Due To A Wrong Modification Detection (Doc ID 1957679.1)

Last updated on JANUARY 02, 2015

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

When a revision order is submitted, OSM is compensating the base order by triggering functions in REDO mode for order items that didn’t undergo any changes.

For example: An acquisition order is submitted with 3 supply chain products. Before the products are delivered, the client decides to modify an attribute on one of the products. The two remaining products are unchanged but OSM detects that the attribute “Date d’acquisition” was newly created on those products whereas it was included in the base order.

Cause

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