Account Adjustment Window Not Closing After Adjustment Is Done (Doc ID 1957920.1)

Last updated on JANUARY 06, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.
Microsoft Windows (32-bit)

Symptoms

On :  BRM 7.5.0.6.0 version, Customer Center Patch 19796081,

ACTUAL BEHAVIOR  

After applying adjustment and adding notes, the window does not close although adjustment amount is applied and notes is not saved.

EXPECTED BEHAVIOR

On pressing 'OK', ideally the window should disappear and adjustment amount should be applied and notes should be saved.

STEPS

1. Open account summary
2. Go to A/R from Menu bar
3. Select 'Adjust Account'
4. Apply some amount and type Notes/description for adjustment and press OK.

Cause

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