Account Adjustment Window Not Closing After Adjustment Is Done
Last updated on JANUARY 06, 2015
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 7.5.0]
Information in this document applies to any platform.
Microsoft Windows (32-bit)
On : BRM 184.108.40.206.0 version, Customer Center Patch 19796081,
After applying adjustment and adding notes, the window does not close although adjustment amount is applied and notes is not saved.
On pressing 'OK', ideally the window should disappear and adjustment amount should be applied and notes should be saved.
1. Open account summary
2. Go to A/R from Menu bar
3. Select 'Adjust Account'
4. Apply some amount and type Notes/description for adjustment and press OK.
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