My Oracle Support Banner

Obligation Balance is Always Zero (Doc ID 1957989.1)

Last updated on SEPTEMBER 30, 2022

Applies to:

Oracle Public Sector Revenue Management - Version 2.3.1.2.0 to 2.4.0.1.0 [Release 2.3 to 2.4]
Information in this document applies to any platform.

Symptoms

When an obligation is created, the current amount is always showing 0.00 on the obligation page.
The obligation current amount is expected to reflect the assessment amount

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.