Tickets Are Not Generating For The Components Of Non-sellable Complex Packs
(Doc ID 1958796.1)
Last updated on FEBRUARY 21, 2019
Applies to:Oracle Retail Merchandising System - Version 13.2 to 13.2.8 [Release 13.2]
Information in this document applies to any platform.
Tickets are not generating for the components of non-sellable complex packs
Steps To Recreate:
Assign ticket type to the components.
Create a non sellable complex pack using those components ,but don’t assign the ticket type to the complex item.
Create the Purchase Order(PO) for the complex pack .
Check the TICKET_REQUEST table .No records.
Add the ticket type to the complex pack.
Put PO in worksheet, and re-approve with ticket type added to pack.
Check the TICKET_REQUEST table. Record is being added for the PO.
When they are added to the pack, they generate for the pack and not the components.
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