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Error: "ORA-39142: Incompatible Version Number" When Installing Instantis EnterpriseTrack (Doc ID 1959573.1)

Last updated on FEBRUARY 14, 2018

Applies to:

Instantis EnterpriseTrack - Version and later
Information in this document applies to any platform.


Note: The below issue occurred when installing Instantis EnterpriseTrack Version 9.0 on Oracle Database 11g R2

When trying to restore database dump, as first step of Installing Instantis EnterpriseTrack 9.0

In the section "CREATING AN ETRACK DATABASE" and at Step number 7 "From the command prompt, execute the following syntax:
c:\> impdp etrack directory=et_dpump_dir dumpfile=mydata.dmp logfile=undump1.log", error is received.


ORA-39001: invalid argument value
ORA-30000: bad dump file specification
ORA-39142: incompatible version number 4.1 in dump file "C:\IETRACK_ROOT\data\mydata.dmp"

The issue can be reproduced at will with the following steps:

  1. Download the installation packages from edelivery
  2. Unzip the installation package to C:\IETRACK_ROOT
  3. Create user etrack/etrack on Oracle Database EE
  4. Open Windows Command Prompt
  5. Run the command: impdp etrack/etrack directory=et_dpump_dir dumpfile=mydata.dmp logfile=undump1.log
  6. Error is received.

The issue has the following business impact:
Due to this issue, users cannot install Instantis EnterpriseTrack 9.0.




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