Error: "ORA-39142: Incompatible Version Number" When Installing Instantis EnterpriseTrack Version 9.0 on Database 11g R2

(Doc ID 1959573.1)

Last updated on OCTOBER 23, 2016

Applies to:

Instantis EnterpriseTrack - Version and later
Information in this document applies to any platform.


On : 9.0 version, Install Issues

Customer is trying to restore database dump, as first step of Installing Instantis EnterpriseTrack 9.0

In the section "CREATING AN ETRACK DATABASE" and at Step number 7 "From the command prompt, execute the following syntax:
c:\> impdp etrack directory=et_dpump_dir dumpfile=mydata.dmp logfile=undump1.log", error is received.

ORA-39001: invalid argument value
ORA-30000: bad dump file specification
ORA-39142: incompatible version number 4.1 in dump file "C:\IETRACK_ROOT\data\mydata.dmp"

The issue can be reproduced at will with the following steps:
1. Download the installation packages from edelivery
2. Unzip the installation package to C:\IETRACK_ROOT
3. Create user etrack/etrack on Oracle Database EE
4. Open Windows Command Prompt
5. Run the command: impdp etrack/etrack directory=et_dpump_dir dumpfile=mydata.dmp logfile=undump1.log
6. Error is received.

The issue has the following business impact:
Due to this issue, users cannot install Instantis EnterpriseTrack 9.0.


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