Reference Trace Id Value Is Not Presented In Transaction Data Detail

(Doc ID 1959673.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Merchandising System - Version and later
Information in this document applies to any platform.


Searching for Transaction Data Detail doesn't show Trace id value although it is associated to one

Steps to reproduce :

1- Login to RMS > Finance > Transaction Data View.
2- Search for a transaction that is associated to a Reference trace id  but without entering reference trace.
3- press on "Detail", check you will find the reference trace id field is empty.
3- close all opened forms and open the Transaction Data View form once more.
4- enter the Reference trace id for the transaction searched for step 2 and press Detail button and check you will find the reference trace id field is not empty.
5- now press refresh to search again but without closing the form and repeat step 2 and 3 with same details , now the  reference trace id field is showing with no issue.


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