Reference Trace Id Value Is Not Presented In Transaction Data Detail
Last updated on AUGUST 17, 2016
Applies to:Oracle Retail Merchandising System - Version 18.104.22.168 and later
Information in this document applies to any platform.
Searching for Transaction Data Detail doesn't show Trace id value although it is associated to one
Steps to reproduce :
1- Login to RMS > Finance > Transaction Data View.
2- Search for a transaction that is associated to a Reference trace id but without entering reference trace.
3- press on "Detail", check you will find the reference trace id field is empty.
3- close all opened forms and open the Transaction Data View form once more.
4- enter the Reference trace id for the transaction searched for step 2 and press Detail button and check you will find the reference trace id field is not empty.
5- now press refresh to search again but without closing the form and repeat step 2 and 3 with same details , now the reference trace id field is showing with no issue.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms