Exception EAccessViolation When Launching P6 Professional via Citrix (Doc ID 1959885.1)

Last updated on JUNE 17, 2016

Applies to:

Primavera P6 Professional Project Management - Version 8.3 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

P6 Professional throws an error message when launched via Citrix.

Exception EAccessViolation in module PM.EXE at 0063944F.
Access violation at address 00A3944F in module 'PM.EXE'.  Read of address 00000000.

If P6 Professional is launched directly on the server, it will error out with the following.

Primavera P6 Professional R8.x.x has stopped working.

A problem caused the program to stop working correctly.

Please close the program.

Cause

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