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Demantra Worksheet Not Showing Graph When Series Added In X-Axis (Doc ID 1960088.1)

Last updated on FEBRUARY 15, 2019

Applies to:

Oracle Demantra Demand Management - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.


On : 12.2.4 version, Worksheet

When attempting to open some worksheets , Charts/Graphs are not appearing on some of the worksheets.
the graph will display or not display depending on how you pivot the time and series within layout of the worksheet. The graph was working before the upgrade regardless of the pivot was done .
If we are adding series in Y-Axis its showing but when in layout series added in X-AXIS then its not showing.

Recently we did upgrade from where it was working fine regardless of adding series in X-Axis or Y-AXIS. But now we moved in Demantra 12.2.4 version and we are facing this problem.

the following error occurs.

Exception in thread "AWT-EventQueue-3" java.lang.ClassCastException: com.demantra.partner.client.model.crosstab.CrosstabStyleModel cannot be cast to com.demantra.pivot.model.TransposedCrosstabStyleModel
at com.demantra.partner.client.ui.panel.ChartPanel.transposedModel(

The issue can be reproduced at will with the following steps:
1. Open Worksheet and see graph when in layout side series is added in X-AXIS

The issue has the following business impact:
Due to this issue, users cannot see graph.


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