Unable To Close Shift After Shift Has Started in MWM v1 (Doc ID 1960537.1)

Last updated on JUNE 24, 2015

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.5.0.21 to 1.5.0.22 [Release 1.5]
Information in this document applies to any platform.

Symptoms

Once a shift is started, the functionality to "close" the shift and prevent additional work from being assigned, is not working.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms