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Order Creation Fail Due To Unique Constraint Error (SMF_ODR_MGMT.XPKOM_ORDER_INSTANCE) (Doc ID 1961583.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.

Symptoms

Order creation fails due to below error.

Failed to create and start the order due to java RuntimeException: com.mslv.oms.OMSException: encountered error starting orchestration caused by:ORA-00001: unique constraint (SMF_ODR_MGMT.XPKOM_ORDER_INSTANCE) violated ORA-06512: at "SMF_ODR_MGMT.OM_ORD_INST_PKG", line 3656 ORA-06512: at "SMF_ODR_MGMT.OM_ORD_INST_PKG", line 2396 ORA-06512: at "SMF_ODR_MGMT.OM_ORD_INST_PKG", line 1764 ORA-06512: at "SMF_ODR_MGMT.OM_HANDLER_PKG", line 2538 ORA-06512: at line 1

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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